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Alternatively you can request to hold the shipment at a FedEx location for pickup instead of delivery.


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The person authorised to pick up the package will require a photo I. Our money-back guarantee does not apply to rerouted shipments.

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FedEx reserves the right to determine the mode of transport to get your shipment to its new destination as soon as possible. Our team is available Monday to Friday from to Monday to Friday from to you can speak to our sales team about becoming a FedEx customer or to discuss any existing rate arrangements. Skip to content.

How can we help? Sending and Receiving Can you deliver my package to an alternative address?

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FedEx can only honor your address change request if the below conditions are met; The sender has put no restrictions to changing addresses The new address is not in another country The shipment has not already been delivered Additional restrictions and fees may apply when rerouting packages. We'll try to honour the new delivery request, but handling procedures may result in delays. Was this helpful? Looking for more? Here in New Jersey, Walmart started the program with the idea that store employees could courier all items that would fit in a car.

Walmart stumbles with its 'last mile' package delivery plan - Reuters

But the initiative failed to gain traction with skeptical employees who had to use their time after work, according to sixteen workers who participated in the trial. Walmart is now testing a more modest service with just four Walmart employees who deliver goods from a single store in Woodstock, Georgia, Reuters has learned. In this latest initiative, Walmart is also overhauling the guidelines for employees and limiting deliveries to groceries and related items such as paper plates.

Walmart spokeswoman Molly Blakeman confirmed that the retailer ended its first experiment early this year, without elaborating. Despite having 4, U. Walmart caters to U. Still, Walmart aims to be able to deliver groceries to more than 40 percent of households in the country by the end of this year.

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Globally, Walmart is experimenting with deliveries by motorbike in Mexico and with new small supermarkets in China to make deliveries in 30 minutes or less. In Japan, Walmart is opening a new warehouse to support orders, and expanding its online offerings to include meal kits. Those who passed background checks could moonlight as drivers for the Walmart. Some staffers, who did not wish to be named fearing retribution for speaking to the media, told Reuters they balked at having to use their own cars and personal insurance policies for a program that would benefit Walmart.

But nothing really beats a first hand experience…

To entice them to sign up, Walmart offered free TVs and iPads as gifts, they said. And all of them expressed concern over who would be responsible if they got into an accident or if merchandise was lost. It also reimbursed them 54 cents for fuel per mile, over the federal fuel reimbursement rate of But every employee Reuters spoke to who signed up said they typically lost at least 30 minutes of time, waiting at the store after their shifts ended to collect the items and were never compensated for it.


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  • Walmart disputed this saying it paid workers overtime when they exceeded 40 hours. All sixteen workers who had participated in the program said delivery of five packages would generally take them more than two hours to complete.